🛡️ 21+  |  Responsible Gaming

Let's play responsibly at 8mmr

Gaming should be enjoyable. At 8mmr you have tools to control your own play, options to set your own limits, and 24-hour support whenever you need it.

Gaming and Responsibilities

At 8mmr, the healthy gaming habits of every individual player matter greatly to us. Gaming is entertainment and a natural form of risk-taking, but we understand that anyone can go through periods where control becomes difficult. That is why 8mmr provides ready-to-use tools to help players stay in control.

We openly acknowledge that financial and emotional pressures caused by gambling are real. This page explains what you should know about gambling, the options available to protect yourself, and the ways you can get help.

To put our commitment plainly — every player should game only for enjoyment and should never see it as a solution to financial problems.

21+

Age 21 and above only

This platform is open to adults only

8mmr strictly requires that only players aged 21 and over may access the platform. Your age will be verified when you open an account, and no one under 21 will be permitted to play.

Protection tools you control

8mmr provides tools directly to players so they can make their own decisions. You can request any of these at any time via Live Chat.

Deposit Limit

You can set the maximum amount you are allowed to deposit within a day, week, or month. Decreasing the limit takes effect immediately; increasing it requires a 24-hour waiting period.

Temporary Time-Out

If you want a short break from gaming, you can choose a Time-Out period from 24 hours up to 30 days. During this period you cannot log in to your account. If you want to return, you can only do so once the period has fully expired.

Self-Exclusion

If you want to stop playing for a long period, you can choose Self-Exclusion for 6 months up to 5 years. This option is serious — during that period, any request to resume playing will not be accepted.

View Gaming History

You can view your full history of games, deposits, and withdrawals in your account history. Checking your own playing patterns helps you stay more in control.

24/7 Myanmar Language Support

For any issue related to gambling, you can reach us anytime via 24-hour Live Chat in Myanmar language. If you need help setting account limits, our staff can assist you right away.

Notifications and Alerts

When you are approaching a set limit or have been playing without a break, 8mmr can send you alerts to help you decide for yourself whether to continue playing.

How to know if there is a problem

If one or more of the following signs apply to you, we want to let you know that gambling may have become a problem.

  • Continuing to play in order to win back money you have lost
  • Gambling is affecting your relationships, work, or finances
  • Trying to stop gambling but continuing to play without success
  • Hiding gambling activity and borrowing money to fund it
  • Gambling is damaging your reputation or family relationships
  • Feeling angry or uncomfortable when you have no money to gamble
  • Believing that gambling will solve your financial problems

How to protect family or friends

If you suspect that someone you care about is being harmed by gambling—

1

Have a conversation

Create an environment where they can open up without fear of judgement. Listen rather than criticise.

2

Encourage the player to set account limits

Explain that they can request 8mmr's Self-Exclusion or Time-Out tools through Live Chat.

3

Seek professional help

Problem gambling is a health issue, and it can be overcome with the help of a counsellor or healthcare professional.

4

Contact 8mmr Support right away

If financial losses keep occurring due to the problem, you can report it through our 24/7 Live Chat and we will act to help as quickly as possible.

Responsible Gambling Golden Checkpoints

Set a budget in advance

Decide how much money you will spend before you start playing, and do not go beyond that limit. Continuing to play to win back losses only leads to worse outcomes.

Set a time limit

Also set in advance how long you will play each day. We are open about the fact that the longer you keep playing, the greater the chance of losing.

Only play within your means

Only gamble with money you can afford to lose. Losing money meant for savings, medical expenses, or school fees will affect your life.

Stop if it stops being fun

Playing games should be for enjoyment and entertainment. If you are no longer having fun and are continuing to play under stress, stop immediately.

Do not share your account

Sharing your 8mmr account with others means you can no longer track who is playing, and it risks giving minors access.

Do not play while intoxicated

Playing while drinking alcohol or using drugs impairs your decision-making and increases the chance of losing.

Questions to check yourself

If you want to assess your relationship with gambling, consider the questions below. If you answer "yes" to 3 or more, please contact our Support.

  • Have you ever spent more money than you planned before playing?
  • Has gambling ever made your relationship with your family worse?
  • Have you ever borrowed money to fund your gambling?
  • Have you ever tried to stop gambling but been unable to?
  • Have you ever missed work or education because of gambling?

These questions are not a medical assessment — they are simply a personal prompt. If you have a problem, please seek help from a doctor or counsellor.

How to get help

24/7 Live Chat

Click the Live Chat button on the 8mmr platform to reach us immediately in Myanmar language. You can use this channel to request gambling limits, set up Self-Exclusion, or raise any matter related to gambling.

Contact by email

If you want to submit something in writing or include records of past incidents, you can contact us at [email protected]. You can write in Myanmar language and we will reply.

[email protected]

Close account immediately

If you need to stop playing immediately, tell us via Live Chat: "Close my account". Our staff will handle it right away, and if you ever return, we will still process your withdrawal.

Responsible Gaming Questions at 8mmr

Open 8mmr Live Chat and tell the agent you want to set a Deposit Limit. The agent will record your chosen amount and period (daily / weekly / monthly) and it will take effect immediately. To increase the limit, you must wait 24 hours before the change applies; to decrease it, the change applies right away.

During Self-Exclusion your account is paused, but 8mmr will process any remaining balance for withdrawal. Request a withdrawal via Live Chat and our team will assist you. Withdrawals are normally completed within 1 hour.

Once the Time-Out period ends, you can resume playing. However, you cannot request early cancellation through Live Chat — the purpose of Time-Out is to give you a proper break and time to reflect before returning.

Use a strong password and never share it with anyone. Always log out after each session. 8mmr also requires age verification (21+) before any account is opened, so children cannot create an account. If you encounter a problem, contact us immediately via Live Chat.

No. Gambling is entertainment and a form of risk-taking — it is not a solution to financial problems. Wins can sometimes be large, but there is always a chance of losing. If you are facing financial difficulties, speak with a financial advisor or discuss the situation with your family.

8mmr Support provides 24/7 service in Burmese only. You can write in Burmese via Live Chat or send an email in Burmese to [email protected]. Do not hesitate to reach out for any gambling-related matters or questions about limits.

8mmr can help you stay in control of your gaming

Contact us instantly via Live Chat — to set limits, request Self-Exclusion, or anything else. We are here 24 hours.

Learn more about games at 8mmr